Mastercard is seeking a Director, Enterprise Operations to drive the customer experience strategy with strategic leadership of large, hybrid teams. You will modernize service delivery, develop talent, and align support operations with enterprise needs.
You will oversee Desktop, Field Support and TechBar, drive automation, analytics, and proactive service models, while ensuring consistency across North America, CALA, and Europe and delivering executive risk insights.
#J-18808-LjbffrGlobal Enterprise Operations Leader in o’fallon at Unknown Company
This position is listed as full time and hybrid.