ICANN is seeking a Senior Director of Service Management to define, implement, and continuously improve a global Service Management strategy. This leader will modernize delivery through automation, AI-enabled capabilities, and workforce optimization while aligning with business priorities and objectives.
Responsibilities include governance of the service catalog, performance management, and establishing a globally integrated support model with follow-the-sun operations.
#J-18808-LjbffrGlobal Director, Service Management & AI Operations in los angeles at Unknown Company
This position is listed as full time and onsite.