Lightcast seeks a Director of Customer Technical Support to lead a global team across Moscow, Idaho, and India. This strategic role partners with the SVP of Client Success to scale support operations, drive customer experience, and develop early-career talent.
The position emphasizes 24/6 coverage, AI-enabled self-service adoption, and strong cross-functional collaboration. The ideal candidate will have 8+ years in technical support or customer engineering, proven leadership, and a track record
#J-18808-LjbffrGlobal Director of Technical Support & Self-Service Excellence in moscow at Unknown Company
This position is listed as full time and onsite.