Northeastern University in Boston seeks a Global Director of Global Service Experience to lead the network-wide student service model and outcomes across campuses in the US, UK, and Canada. This role is created to center the student experience and drive service excellence with leverage of ServiceNow and AI chatbot initiatives.
The position oversees four cluster Sr. Associate Registrars (Boston, NYC, Oakland, London), designs consistent service standards, and builds scalable infrastructure to
#J-18808-LjbffrGlobal Director of Student Service Experience in boston at Unknown Company
This position is listed as full time and onsite.