Evention LLC is seeking a Director, Global Customer Support to lead a 24/7, distributed team across the US, Manila, and Czech Republic. You will own strategy, operations, people, and metrics to scale a world-class support function that protects margins and customer trust.
You will partner with Product, Engineering, and Professional Services, and serve as executive sponsor for escalations. This role reports to the VP of Professional Services and is Chicago-based.
#J-18808-LjbffrGlobal Director, Customer Support Transformation in chicago at Unknown Company
- Typical pay
- $41,600–$66,000
For context, most customer service representatives earn between $41,600–$66,000 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.