Unknown Company

Global Director, Customer Intelligence & VoC Strategy

charlotte, nc • Posted 3 days ago
Onsite Full Time Customer Service

Eaton is seeking a senior leader to own and operationalize its global Customer Intelligence and Voice of Customer (VoC) strategy. The role will build governance, data architecture, and an enterprise-wide program to transform customer insights into strategic business actions.

The successful candidate will lead a cross-functional council, develop an AI-enabled CI architecture, and advise executives on growth, product, pricing, and market priorities.

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Global Director, Customer Intelligence & VoC Strategy in charlotte at Unknown Company

This position is listed as full time and onsite.

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