Zendesk, Inc. is seeking a Director, Contact Center Platform Architecture to lead our global contact center platform solutions architecture team.
The role combines hands-on leadership with strategic direction, engaging enterprise customers and guiding cross-functional teams to deliver scalable, secure, and innovative CCaaS solutions. The role demands strong AWS/Amazon Connect expertise, CCaaS knowledge, and the ability to navigate executive-level discussions, architectures, and trade-offs.
#J-18808-LjbffrGlobal Director, CCaaS Platform Architecture in wa at Unknown Company
This position is listed as full time and onsite.