Experience Platform Project ManagerOur clients Experience Platform is ready to accept new tenants across 4 Global Regions (USCAN, LATAM, EMEA, and APAC). Each region will work with partner PhaseZero to build/test on a quarterly release cycle based upon their Digital Transformation Road map items that are provided and prioritized by each regional approved by leadership. You will work closely with their Global Program Manager to deliver quarterly roadmap items for all regions in parallel.
Meet quarterly release schedule with approved scope. Hold vendor partner accountable to delivery timelines. Reporting out and escalating to leadership as needed.Required Skills:Customer Experience (CX)GlobalManufacturingJourney/Road MappingJob Duties:Defining the project charter, roles, tasks, milestones, budgets, and measures of success KPIsDeveloping project estimates and plans to manage the end-to end project executionEnsuring client requirements are captured accurately and completelyCreating and maintaining project documentationFacilitating day-to-day coordination while adhering to standards and sponsor expectationsActing as the link between the assigned project resources and key stakeholdersEnsuring project closure including completion of lessons learned and required documentationUsing disciplined project management methodology to define scope, develop project plan, and execute projects that adhere to guidelines and deliver within cost and scheduleStrong cross-business unit/IT communication, influence and negotiation requiredResponsible for coaching and guiding contracted Project Managers and internal IT resources acting in the Project Manager role regarding professional project management operations and Clarios PMO governance.
Support with onboarding process of new Project Managers from a PMO governance and PMO process & tools perspectiveJob Requirements:Global experienceCustomer Experience (CX)Journey Mapping experienceRoad Mapping experienceExperience in a manufacturing environment is a mustStrong communication, negotiation, analytic and critical thinking skills is a must5+ years project/program management experiencePMO Methodology flexibility (Product Management, Agile methodologies, Release Planning, working in a self-directed team)Ability to work in an ambiguous environmentExcellent facilitation and presentation skills, virtual and remote team managementIndependent and innovative spirit, but able to work collaborativelyDesired Skills & Experience:Flexibility in Schedule (evening meetings or early mornings)Team BuildingProcess documentationExperience for PhaseZero or Low Code Platform developmentJourney MappingBacklog Mgt techniquesExpertise in Jira and/or Azure DevOps tools for managing SDLC deliverables