Seeking a self-motivated Global Customer Support Role Excellence Principal, this full-time remote position will manage enablement programs for the Customer Support team, ensuring alignment with organizational readiness and collaborating across various teams to deliver effective training initiatives. Key responsibilities Identify and communicate the Customer Support team's needs with enablement program owners Partner with enablement staff to design and deliver effective training programs Engage with stakeholders to validate requirements and improve program outcomes Required qualifications 10+ years of professional experience in communications, marketing, training, or knowledge management Bachelor's degree or equivalent experience in a related discipline Strong relationship management skills across all organizational levels Ability to work independently and thrive in a fast-paced environment Experience collaborating with senior leaders to develop training programs
Global Customer Support Principal in workfromhome at Unknown Company
- Typical pay
- $37,220–$58,100
For context, most customer service representatives earn between $37,220–$58,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.