Bio-Rad Laboratories is seeking a Sr. Director/Director, Global Customer Care Process Lead to own global customer service and technical support processes across 37 countries. You’ll harmonize tools, escalation paths and case-resolution workflows for a compliant, scalable customer experience in a regulated environment.
Remote work is offered anywhere in the U.S. with compensation in the $179k–$246k range and a potential bonus.
#J-18808-LjbffrGlobal Customer Service & Tech Support Process Leader in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.