Amazon Blink in Ohio is seeking a Senior Customer Service Manager to lead a fast‑paced global support team and shape service delivery across phone, email, and chat channels.
You will develop policies, measure satisfaction, analyze data, and coordinate with management to meet enterprise goals while overseeing staffing, scheduling, and budgets.
Experience in call centers and IoT customer support plus strong communication skills are essential.
#J-18808-LjbffrGlobal Customer Experience & Service Manager in columbus at Unknown Company
This position is listed as full time and onsite.