Airgas, Inc. in the US seeks a Global Process Owner for Customer Care to define and harmonize end-to-end processes, from order taking to dispute resolution, across regions.
The role drives transformation, pilots and rolling out service capabilities while ensuring adoption and measurement. You will guide global KPIs, SLAs and process standards, partnering with IT, Digital, and regional leaders.
#J-18808-LjbffrGlobal Customer Care Process Leader & Transformation in houston at Unknown Company
This position is listed as full time and onsite.