Unknown Company

Global Customer Care Process Lead - AI & Transformation

california, mo • Posted 2 days ago
Onsite Full Time Customer Service

Bio-Rad Laboratories, Inc. is seeking a Sr. Director or Director, Global Customer Care Process Lead to act as Global Process Owner for Customer Service and Customer Technical Support.

You will set strategic direction, governance, and drive end-to-end process improvements across 37 countries in a highly regulated, reliability-critical environment. You will evaluate organizational design, operating models, and capability needs while guiding AI-enabled enhancements to standardize tools and

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Global Customer Care Process Lead - AI & Transformation in california at Unknown Company

This position is listed as full time and onsite.

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