General Motors is seeking a Command Center Lead to ensure seamless customer and operational experiences across channels. You will monitor workforce performance, analyze real-time metrics, and partner with WFM and external providers to support staffing and incident response.
The role requires flexibility for evenings and weekends, on-call rotation, and collaboration with diverse teams to drive improvements in processes and customer outcomes.
#J-18808-LjbffrGlobal Command Center Leader — 24/7 Operations in ky at Unknown Company
This position is listed as full time and onsite.