MCI, a leading tech-enabled CX and BPO provider, seeks a proven senior leader to define and drive enterprise-wide strategies across multi-site operations. You will lead diverse teams and align business units to deliver exceptional customer journeys, revenue growth, and scalable processes.
Ideal candidates bring 20+ years in CX or call center leadership, with P&L oversight, analytics proficiency, and a track record of mentoring top executives.
#J-18808-LjbffrGlobal Chief Strategy & CX Executive in town of florida at Unknown Company
This position is listed as full time and onsite.