Accenture Song is seeking a leader to drive end-to-end Contact Center as a Service (CCaaS) implementations, ensuring on-time delivery within scope and budget. You will collaborate with cross-functional teams to align client goals and provide strategic guidance on optimizing CCaaS platforms to improve customer experience and operational efficiency.
In this highly client-facing role, you will develop platform migration and global rollout strategies, work with software partners to deliver
#J-18808-LjbffrGlobal CCaaS & AI Experience Lead in chicago at Unknown Company
This position is listed as full time and onsite.