Providing exceptional customer support, the full-time German Customer Service Agent will manage inquiries via email, phone, and social media while working remotely from Brazil during the hours of 12:00 pm to 9:00 pm. Key responsibilities: Handle customer service inquiries and manage incoming calls and chats Provide accurate information and resolve customer complaints within designated time limits Maintain records of customer interactions and collaborate with the Operations Department as needed Required qualifications: High proficiency in German (oral & written) and fluency in English, Spanish, or Portuguese Previous experience in User Support or Customer Service roles Experience using Zendesk is preferred Strong organizational and time-management skills Ability to adapt to changing circumstances and work collaboratively in a team environment
German Customer Service Agent in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.