CPI Security Systems, Inc. is seeking an experienced Genesys Cloud Engineer to own and optimize our Genesys Cloud CX environment, focusing on outbound dialer strategy, administration and performance.
The role supports integration with Salesforce and internal teams, with in-office work at our Charlotte, NC headquarters. You will design, implement and troubleshoot outbound campaigns, queues and data actions, while ensuring compliance and reliable contact center operations.
#J-18808-LjbffrGenesys Cloud Engineer — Outbound Dialer & CX Architect in charlotte at Unknown Company
This position is listed as full time and onsite.