Genesys Cloud DeveloperWe are seeking a highly experienced Genesys Cloud Developer with 5 to 8 years of experience to join our team. As a Genesys Developer you will be responsible for designing and architecting Genesys Cloud solutions based on business requirements and technical considerations. You will collaborate with stakeholders lead the implementation and configuration of Genesys Cloud solutions and oversee the integration with other systems and applications.
Additionally you will provide technical guidance and support troubleshoot complex technical issues and stay up to date with the latest Genesys Cloud features and capabilitiesTOP SKILLS:Genesys call flowGenesys AI Features / LLM exposureIntegration & ecosystemSkills:Cloud CX3Genesys Architect experienceCall Flow build experienceData Tables and Call routing in Genesys ExperienceWFM experience in Genesys nice to haveGenesys Developer Data actions experience best practicesGenesys IVR development experienceDTMFGenesys dialog engine botsGenesys participant data familiarizationData Actions development experienceFamiliar with Genesys APIs and dataFamiliar with Genesys support cases and escalationsContact Center for health care domain knowledge nice to haveUnderstanding of natural language IVR implementations nice to haveGenesys Chat experience Build supportCompensation Hourly Rate Range - $40-$60/ hr Benefits Offered: Health, Dental, Vision Insurance Deadline: Applications accepted on a rolling basis until filled We are an Equal Pay Employer. All employment decisions, including compensation, benefits, hiring, training, and promotions, are made based on merit, qualifications, and business needs. We do not discriminate on the basis of gender, race, ethnicity, age, disability, sexual orientation, or any other protected characteristic.
We are committed to ensuring equal pay for equal work and regularly review our compensation practices to promote fairness, equity, and transparency across our organization.