Deloitte GPS's Digital Foundry, Operate, & Innovation team is seeking a Software Engineer III to modernize client contact centers using Genesys Cloud CX. You will assess current-state environments, design target-state solutions, and lead implementation across telephony, routing, IVR, and reporting.
The role requires a Bachelor's degree and 4+ years' experience with Genesys Cloud CX in production, plus 2+ years configuring Architect flows and deployment activities.
#J-18808-LjbffrGenesys Cloud CX Engineer III - Modernization Lead in morristown at Unknown Company
This position is listed as full time and onsite.