General Virtual Assistant: Customer Service (Fully Remote)

• Customer service, scheduling, and dispatch coordinator for a plumbing business.
• Front-line contact handling calls, leads, and admin support.

Key Responsibilities:

• Answer calls, manage email/chat, and route issues to the owner.
• Schedule jobs, coordinate dispatch, and keep records updated.

Requirements:

• Excellent English and strong organizational skills.

Ottawater provides plumbing services in Ottawa, Canada, and needs a reliable front-office coordinator. They are a small, customer-focused team that values proactive communication and organized support.