Job Title
Job Description
Benefits
Incentive Opportunity
Employee discounts
Flexible schedule
Opportunity for advancement
Responsibilities
Member Experience
Welcome members and guests with enthusiasm and professionalism.
Check members in and assist with account questions.
Answer phones, emails, and member inquiries.
Resolve basic member concerns and escalate issues when needed.
Create a positive, high-energy atmosphere.
Retail & Sales
Educate members on supplements, apparel, and promotions.
Process retail purchases accurately.
Maintain merchandising standards.
Restock inventory and communicate low stock.
Club Operations
Complete assigned cleaning and reset rotations.
Maintain locker rooms, workout areas, and common spaces.
Complete opening, mid-day, or closing checklists.
Follow all operational procedures and safety standards.
Administrative
Process memberships, freezes, upgrades, and cancellations.
Maintain accurate member records.
Handle cash and POS transactions accurately.
Qualifications
High school diploma or equivalent preferred.
Customer service, hospitality, retail, or fitness experience preferred.
Strong communication and interpersonal skills.
Ability to multitask in a fast-paced environment.
Comfortable using POS systems and technology.
Team-oriented with a positive attitude.
Physical Requirements
Stand and walk for extended periods.
Lift up to 45 pounds regularly and up to 60 pounds occasionally.
Work mornings, evenings, weekends, and holidays as business needs require.
Other Duties:
Please note this is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the Team Player for this job. Duties, responsibilities, and activities may change at any time with or without notice. Compensation: $13.00 per hour