General Manager07484 802 E Washington St

Job Description

n

• Lead a team of delivery drivers and csr’s to ensure orders are expedited quickly and correctly

n

• When closing, responsible for end of the night bank deposits

n

• When closing, responsible for doing a nightly product inventory count

n

• When opening, ensure the store is set up properly and ready to receive orders upon time of open

n

• Foster and project a sense of urgency with each and every order

n

• Ensure the store is running according to Domino’s Operation Evaluation Review standards

n

• Oversee total store operations

n

• Communicate with other managers and staff regarding any aspect that impacts business operations

n

• Calculate product and ingredient needs for a bi-weekly commissary and beverage delivery

n

• Actively training the GMIT on all aspects of store operations

n

• Maintain staffing levels that mirror the needs of business at any point of the day

n

• Creating and maintaining an employee schedule based upon labor needs

n

• Collect money and signed credit card receipts from delivery drivers at the end of their shift

n

• Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer

n

• Ensure vehicle used for delivery pass inspection, both mechanically and visually

n

• Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time

n

• Ability to read and understand P&L ledger

n

• Uphold Dominos standards of grooming, uniform, and appearance

n

• Promote pizza products, specials, and promotions

n

• Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and

n

properly box products for delivery or carryout

n

• Provide quality customer service to internal and external customers both over the phone and in person

n

• Ability to speak and write clearly and comprehension of using a computer based order entry system

n

• Contribute to and promote an atmosphere of teamwork, energy, and fun

n