General Manager – Manufacturing OperationsThis organization is an employee-owned technology and manufacturing company that has served the telecommunications and public-safety sectors for decades. It develops and manufactures specialized electronic products, provides repair and calibration services, and supports customers with a strong focus on quality, innovation, and long-term reliability. The company combines engineering expertise with hands-on manufacturing capabilities, offering solutions that help technicians, service providers, and field teams maintain critical infrastructure. (Summary based on publicly available information from the company's website.)Position SummaryThe General Manager provides strategic and operational leadership for a manufacturing facility, overseeing all administrative, operational, and financial performance. This role partners closely with senior leadership across operations, quality, and business development to ensure the facility meets production goals, maintains operational excellence, and supports long-term organizational sustainability. The position reports directly to the Vice President of Manufacturing.Essential Duties & ResponsibilitiesLead all facility employees to achieve required production output and quality standards.Recommend and implement an effective organizational structure aligned with budgeted expectations.Ensure employees have the necessary training, tools, procedures, documentation, and equipment to perform successfully.Optimize facility layout and assign work based on skills to maximize efficiency.Manage labor, scheduling, and operational resources to meet turnaround times and financial targets.Drive continuous improvement in processes, technology, and workflow.Support annual budgeting and organizational planning.Monitor and control facility costs and overall P&L performance.Collaborate with Sales, Product Management, and Product Development on forecasting, manufacturability, and innovation.Meet regularly with team leaders to review performance and provide feedback.Prepare and deliver operational and administrative reports to senior leadership.Provide input on strategic planning, personnel policies, and financial matters related to facility operations.Supervisory ResponsibilitiesDirectly supervises up to 10 employees and holds overarching responsibility for all personnel within the facility.
Responsibilities include hiring, training, performance management, work assignment, coaching, and resolving employee concerns.CompetenciesThe successful candidate demonstrates strengths in:Problem solving and analytical thinkingTechnical aptitude and continuous learningCustomer service and responsivenessInterpersonal communication and conflict resolutionClear oral and written communicationTeamwork and collaborationChange managementDelegation and accountabilityLeadership and motivationPeople developmentQuality and process improvementBusiness acumen and cost controlEthical conduct and organizational supportSound judgment and decision-makingDependability and follow-throughInnovation and creative problem solvingQualificationsBachelor's degree in a technical field preferredMinimum of five years of experience in electronics manufacturing or equivalent combination of education and experienceStrong understanding of strategic planning, resource allocation, production methods, and leadership principlesExperience working within ISO-certified environments; IPC 610 or J-STD certifications are a plusProficiency with ERP systems (EPICOR preferred), spreadsheets, databases, and general business software