General Manager - Waste Industry

POSITION SUMMARY

Manages the daily operations of the hauling company and establishes and maintains performance and productivity metrics and cost management processes.

PRIMARY DUTIES AND RESPONSIBILITIES

• Manage daily operations of the hauling company. Implement operating procedures and ensure excellence driver standards are met.
• Manage department staffing levels, including safety issues/claims, hiring, training and performance management of supervisors, drivers, helpers, dispatchers, and other operations employees. Ensure positive morale of operations employees.
• Interact with customers and local, state and federal government employees to resolve customer service concerns and ensure regulatory compliance standards are met.
• Ensure maximum productivity and route management systems for commercial, roll‑off and residential routes and establish productivity improvement goals where needed.
• Responsible for the adherence to operating standards, the development of supervisory goals and objectives, and the management of labor hours and disposal expenses.
• Implement and maintain an effective loss control and safety program.
• Provide coaching and counseling for staff development. Train supervisors to interpret and understand productivity and other line‑of‑business reports.
• Work with other department managers to ensure the long‑term success of the company.
• Oversee and support good working relations between management and employees.

QUALITIES OF THE RIGHT CANDIDATE

The General Manager is a hands‑on position in a fast‑paced environment. Our daily operational success depends on you. This is a great opportunity for an individual looking to build on leadership experience and be a key part of a growing company and team. Highly desirable qualities include:

• Extreme ownership and self‑accountability.
• Strong ability to solve problems and develop plans on the fly.
• Entrepreneurial tendencies, taking initiative without waiting for direction.
• Hours can vary depending on operational demands; early morning and late afternoons are often required.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of OSHA, DOT and other related federal regulations.
• Strong attention to detail required.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to communicate effectively across various levels of the organization, and communicate with customers and vendors.

Education and Experience

Education: High School Diploma or GED.

Experience: 1 year of relevant work experience. Leading company drivers (not subcontractors). Route supervision experience preferred.

Seniority level

Executive

Employment type

Full-time

Job function

Management and Manufacturing