General Manager

Overview

The General Manager is responsible for overseeing all functions of the convenience store, Dash restaurant, and retail fuel site. Managers must have the aptitude to immediately solve problems. Stores are open 24/7/365 and managers must be available days, evenings, weekends, and holidays as needed.

Responsibilities

• Recruit, hire, and train store personnel
• Supervise daily performance of store associates
• Process customer transactions
• Deliver excellent customer service and resolve customer concerns
• Schedule associates according to store needs and labor budget
• Create and submit daily store reports
• Monitor P&L reports to reach expected margins
• Collect and submit fuel price data
• Reconcile and prepare bank deposits
• Control cash handling, merchandise, and fuel inventories
• Order product to keep shelves fully stocked
• Build and maintain excellent vendor relations
• Mediates employee grievances and disputes
• Evaluate and counsel employees
• Maintain site cleanliness and appearance standards, performing routine housekeeping tasks inside and outside
• Submit and manage maintenance service requests
• Implement and maintain health & safety protocols
• Responsibilities and oversight for all operations of the quick service restaurant (most locations)
• Ensure employee compliance with all laws, regulations, and company policies
• Consistently adhere to all company policies and procedures

Basic Qualifications & Physical Requirements

• High school diploma or equivalent; secondary degree preferred
• 2+ years retail management or related experience
• 18+ years of age
• Valid driver’s license & reliable transportation
• Authorized to work in the United States
• Verifiable work history and satisfactory references
• Outgoing and friendly demeanor
• Willingness to work flexible hours
• Excellent communication in English (hear, speak, read, & write)
• Safely lift 55+ lbs. and carry short distances
• Stand and walk for 8+ consecutive hours
• Ability to climb a step ladder, reach with arms above head, grasp with hands, bend, and kneel
• Able to work in extreme temperatures, such as when stocking freezers or maintaining outdoor areas
• Aptitude for teamwork and customer service
• Basic computer proficiency including email & Microsoft Office Suite
• Superior leadership and teamwork skills
• Multi-task in a fast-paced retail environment

Benefits

• Robust Manager Bonus Structure
• 401(k) Retirement Savings with Company Match
• Education Reimbursement Program
• Health Insurance (Medical, Dental, Vision, etc.)
• Paid Vacation, Holidays, & Sick Leave
• Career Advancement Opportunities

Compensation

Base Salary: $50,000 - $60,000/year

Bonus Potential: $6,000 - $20,000/year

About Us

Petro Services, Inc. operates Daily's and Shell convenience stores across Northeast Florida.

Location and Related Notes

Saint Johns, FL area; multiple locations and shifts available. Roles are full-time and require flexible hours, including weekends and holidays.