General Manager, Supply

General Manager, Supply | Research Participant Network

Salary : $250k - $320k base + 30% bonus

Location : San Francisco or Chicago

Full-time

Morpheus are partnered with a profitable research platform that connects companies with real people for qualitative and usability research. The core business is established and not VC-backed, and a breakout moment in AI is now driving rapid growth through training and evaluation work with leading AI labs. The company is flat and highly collaborative.

The role

They are hiring a General Manager to own Supply: the network of people who take part in research studies. Supply works almost like a standalone business inside the company. Today it serves one customer, the company’s own research products, and it could serve many more if monetised properly.

Studies get filled, but it can be a nail-biter, because nobody is focused on supply every day. This hire changes that. You will inherit a small team, including a Senior Manager for Growth Marketing and a Director-level IC for Supply and Strategy, and set direction for the whole function.

What you’ll do

• Own the full supply function: strategy, planning and day-to-day performance of participant acquisition and engagement
• Build granular tracking of supply health, fill rates and CAC, and close reporting gaps
• Balance supply and demand, knowing when to push back and when to flex
• Open new sourcing channels through recruiting platforms, partnerships and communities
• Invest in specialised audiences for repeat demand that pay for themselves within two or three studies
• Treat supply as a business with its own economics and grow revenue beyond a single customer
• Form a view on synthetic data and digital twin research over the next 18 to 24 months

What you bring

• Prior GM experience, with real ownership of a P&L, business line or function’s outcomes
• Experience running supply, ideally participant, panel, marketplace or crowd supply
• A deeply data-driven approach: comfortable building forecasts, defining metrics and managing to unit economics
• Strong commercial instincts and creativity around sourcing and partnerships
• Ability to hold your ground with demand while staying collaborative in a flat organisation

Nice to have

• User research, market research or AI human data experience

Package

• $250k - $320k base
• 30% bonus
• Meaningful option grant, mixed time and performance vesting, 4-year vest with 1-year cliff