Benefits
- Employee discounts
- Paid time off
- Bonus based on performance
- Company parties
- Competitive salary
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Profit sharing
- Training & development
FastSigns Alcoa
DIRECTOR OF SALES & OPERATIONS
Sign Production & Visual Communications | East Tennessee | Relocation Welcome
This Isn't a Job. It's a Platform.
The Role
As Director of Sales & Operations, you are the face of GoTeez. You own the relationship from first contact to finished product. You understand the full lifecycle of a sign and print business — estimating, production workflow, vendor relationships, client management, team leadership, and closing deals — and you can move fluently between all of it in a single day.
This is not a back-office role. You will be in the market, in front of customers, building a book of business, and building a team beneath you.
What You'll Own
- Drive new business development — prospecting, cold outreach, networking, community presence
- Manage and grow existing customer accounts — upselling, retention, and referral generation
- Produce accurate and competitive estimates for sign production, screen printing, apparel, and promotional products
- Oversee production floor operations and ensure on-time, on-spec delivery
- Collaborate with design and production teams on client specs and approvals
- Recruit, train, and develop a sales and support team as the business scales
- Report directly to ownership with clear KPIs, pipeline reporting, and growth targets
- Develop pricing strategies, vendor relationships, and supplier negotiations
- Champion company culture — this is a team-first, excellence-first environment
What We're Looking For
Non-negotiables:
- 5+ years in the sign, print, or visual communications industry in a sales or operations leadership role
- Deep working knowledge of sign production — substrates, installation, vehicle wraps, channel letters, wide format, apparel, promo
- Proven track record of building and closing a sales pipeline independently
- Estimating experience — you know how to price a job and protect the margin
- Strong communicator who can represent the brand professionally at every level
- Owner mentality — you treat the business like it's yours because we want you to act like it is
What sets the A-players apart:
- Experience managing a production team or shop floor
- Existing relationships with commercial contractors, developers, or retailers in any market
- Comfort with CRM tools, quoting software, and basic production scheduling systems
- Entrepreneurial mindset with a bias toward action over analysis paralysis
- Willingness to relocate to the Knoxville/East Tennessee area
Compensation & Benefits
We believe in paying for performance and rewarding people who build real value. Compensation is designed to be highly competitive and structured to grow with the role.
- Base salary commensurate with experience
- Performance-based commission and bonus structure — uncapped earning potential tied to revenue growth
- Relocation assistance available for the right candidate
- Opportunity to grow into an equity or profit-sharing arrangement as the business scales
- Paid time off, holidays, and a flexible environment built on trust and results