Unknown Company

General Manager

shrewsbury, ma • Posted 5 days ago
Onsite Full Time General

General ManagerThe Role As a General Manager at Lucky Strike Entertainment, you will own the guest experience, the team, the financials, and the culture of your center, leading from the floor and building a place people genuinely want to come back to.

What You'll DoLead all center operations across bowling, arcade, food and beverage, bar, and events, flexing into any role the business needs throughout the dayDrive daily sales through direct guest engagement, event execution, and marketing initiativesBuild and develop high-performing teams across every department, creating a culture of accountability, empowerment, and genuine hospitalitySet performance expectations and hold teams to consistent results across sales, operations, and guest satisfactionOwn full P&L performance including labor, COGS, inventory, and cost controlsKeep the facility, attractions, kitchen, bar, and event spaces clean, operational, and guest-ready at all timesWhat You'll BringSignificant leadership experience in a high-volume, guest-focused venue (entertainment, hospitality, or full-service restaurant)A proven record of driving sales growth and hitting financial targetsFull P&L fluency including budgeting, forecasting, labor optimization, and cost controlA track record of building and developing leadership teams from the ground upA visible, floor-first leadership presence, especially during peak periodsFlexible schedule including nights, weekends, and holidaysWhat You'll Get Our people are the reason guests keep coming back. Here is what we offer our Management team:Medical, Dental, and Vision plans to select from based on your needsWellness resources to help you along your wellness journey401(k) Retirement PlansEmployee Stock Purchase ProgramEmployee Assistance Program (EAP)Vacation and HolidaysPerks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts, and more!The pay range for this role is $80,000 to $85,000 per year.Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: Lucky Strike Entertainment Benefits

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