General Manager
Competitive Salary, guaranteed 48-Hour contract & unlimited TRONC
As General Manager you will be guest obsessed to deliver a magical experience with real food, real vibes and a spirit of celebration.
Benefits
- Guaranteed 48‑hour contract (over 7‑day operation)
- 30 days paid holiday each year
- Enhanced pension benefits and private medical healthcare
- 50% discount on food in our restaurants for you and up to 5 guests
- Participation in our many reward programmes, long service awards, leadership conferences and many cultural events through the year
- Participation in local incentives that offer exciting and unique travel experiences globally
- Skill development programmes that will support you in fast‑tracking your career progression
- A generous Refer a Friend scheme with great bonuses paid for each successful referral
- Unlimited TRONC
- Family Friendly policies including enhanced maternity and paternity pay
- Wellbeing and support services designed for everyday life and/or significant moments
- Access to a 24/7 helpline of nurses, counsellors, midwives and pharmacists
- Discounted gym membership and online fitness classes
- The opportunity to make new friends along the way
Being a General Manager
Reporting to your Regional Operations Manager, you will assume full responsibility for the delivery of operational excellence in your restaurant.
- Full accountability for the effective delivery of people, guest experience, sales, profit, operational standards, Health & Safety and running FOH / BOH operations
- Ensuring that TGI Friday’s standards are maintained, and the store performance delivers budget and growth through a People First, Guest Obsessed, Operational Excellence strategy
- Leading by example and being a cultural ambassador for TGI Fridays
About You
To be successful you will need to demonstrate the following:
- Solid experience in a similar role, with a proven track record of leading and delivering.
- The ability to demonstrate the delivery of a guest obsessed culture.
- Restaurant / hospitality experience / Kitchen Experience
- Proven track record of leading teams to success
- Strong financial skills and be able to comfortably manage all audits and due diligence.
- The ability and skill to manage budgets, labour controls and forecasting.
- Strong commercial acumen that enables you to drive sales and deliver business results.
- Excellent problem‑solving skills and the ability to think fast.
- Great communication skills that allow you to lead and inspire a team and delight our guests.
- Showing your amazing personality every shift to make it a great experience for every guest.