General Manager

General Manager

We are looking for a General Manager to lead a high‑performing team and oversee the success of a beloved neighborhood bakery‑cafe.

What’s In It For You?

• Competitive pay and eligibility for quarterly bonuses
• Free on‑shift meals and unlimited fountain beverages
• Paid vacation, sick time, and holidays
• Medical, dental, vision, life insurance, pet insurance, and 401(k) with match
• Career advancement and leadership development opportunities
• Tuition discounts
• Perks and rewards for team members
• Team member assistance program

Responsibilities

• Own all aspects of leading the bakery‑cafe team including planning, staffing needs, scheduling, development, performance management, training, and succession planning.
• Hire, onboard, and train new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team.
• Manage team performance to meet operational and quality standards and exceptional guest service expectations.
• Develop subject‑matter experts within the café by building managers on people processes and Panera’s Guiding Values & Behaviors.
• Follow operational procedures to execute company strategies and initiatives.
• Ensure every guest is delighted by the quality of food, service, and staff.
• Build engaging relationships for long‑term, loyal guests.
• Ensure compliance with company policies, federal, state, and local regulations.
• Maintain a healthy and safe workplace that meets Panera’s health, food, safety, and culture standards.
• Control bakery‑cafe overall costs and inventory.
• Help build a culture of warmth, belonging, growth, and trust.

Qualifications

• Minimum age: 18 years.
• 3+ years of restaurant general manager experience preferred.
• ServSafe certification (or ability to achieve).
• Proven ability to drive positive results through strong business acumen.
• Proven ability to run great shifts while directing, motivating, coaching, and developing others in a fast‑paced environment.
• Flexible hours, including nights and weekends.
• Physical ability to lift, carry, push, or pull objects up to 25pounds and stand or walk for up to 6 hours.
• Strong communication skills in a loud environment.
• Commitment to Panera’s Guiding Values and Behaviors.

Compensation

Salary range: $65,000 - $73,800, depending on experience, skills, and location.

Equal Opportunity Employer

We are an equal opportunity employer. Disabled/Veterans welcome.