We are seeking a driven, hands‑on General Manager to lead our Sbarro restaurant operations. This is a high‑impact leadership role for someone who thrives in fast‑paced environments, builds strong teams, and knows how to deliver exceptional guest experiences while driving operational excellence.
Key Responsibilities
Restaurant Operations
- Lead all day‑to‑day restaurant operations to ensure speed, quality, cleanliness, and guest satisfaction
- Maintain Sbarro brand standards for food preparation, presentation, and service
- Drive sales performance, profitability, and labor management
- Ensure food safety, sanitation, and operational compliance standards are consistently met
- Manage inventory, ordering, waste control, and cost management
Team Leadership
- Recruit, hire, train, and develop a high‑performing team
- Coach and motivate employees to achieve operational and customer service goals
- Create a positive, energetic, and accountability‑driven culture
- Build strong bench strength and develop future leaders
- Lead by example during peak‑volume periods and daily operations
Guest Experience
- Deliver an outstanding guest experience every shift
- Resolve customer concerns quickly and professionally
- Create a welcoming environment that keeps guests returning
Administrative & Financial Management
- Manage scheduling, payroll, reporting, and daily administrative tasks
- Monitor labor, food costs, and overall restaurant performance metrics
- Execute company initiatives and operational programs effectively
Qualifications
- Previous General Manager experience in quick‑service, pizza, or fast‑casual restaurant operations preferred
- Strong leadership, communication, and problem‑solving skills
- Ability to lead in a high‑volume, stand‑alone environment
- Strong organizational and time management abilities
- Experience with staffing, coaching, and performance management
- Flexibility to work nights, weekends, and holidays as business needs require
Why Join LV Petroleum?
- Fast‑growing company with advancement opportunities
- High‑energy and team‑oriented culture
- Competitive pay and bonus opportunities
- Health, vision, dental, and 401(k) benefits
- Paid training and career development
- Opportunity to grow with one of the fastest expanding travel center and QSR operators in the country