About Museum of Illusions
Museum of Illusions is a globally recognized immersive attractions brand bringing mind-bending optical illustrations, interactive installations, and playful educational exhibitions to guests of all ages. With locations across the world, we create unforgettable moments that spark curiosity, laughter, and wonder.
What You Will Do
- Lead the museum team (~15 people).
- Hire, train, and develop staff.
- Establish and nurture a high-performance culture within the museum team.
- Manage all business functions to ensure stable operations and contribute to revenue growth and profitability.
- Execute marketing and sales events under the direction of the sales and marketing teams.
- Act as the museum’s spokesperson to the community and media, forging relationships with local organizations, educational institutions, and business clients.
- Supervise day-to-day operations in line with company policies and procedures, ensuring smooth workflow and optimizing processes for maximum efficiency.
- Maintain high standards of product, service, and customer experience, ensuring visitor satisfaction and engagement.
- Collaborate with other Museums of Illusions to share best practices and develop new customer experience concepts.
- Ensure regulatory compliance with all relevant regulations and laws.
- Keep stakeholders informed of company performance through regular reports.
- Attend local community events, business meetings, and networking events to promote Museum of Illusions.
- Serve as a brand ambassador, communicating the museum’s mission, values, and unique offerings.
What We Are Looking For
- 2+ years of experience in business administration, operations, or management roles.
- Experience in a leadership position and a proven ability to lead a team.
- Experience in budgeting and P&L responsibility.
- Exceptional communication and interpersonal skills.
- Ability to cultivate long-term relationships with partners and the community.
- Preferred experience in hospitality and/or entertainment industry.
- Enthusiastic, proactive, organized, accountable, and trustworthy, with a can-do attitude.
- Willingness to work weekends and holidays.
Physical Requirements / Demands
- Use hands and fingers to type on a keyboard, use a laptop and other office equipment.
- Ascend and descend flights of stairs.
- Bend, stoop, kneel, crawl, crouch, and squat as required.
- Communicate effectively with diverse cultures, races, and sexes.
- Lift up to 25 lbs.
- Work both indoors and outdoors.
- Use sight to detect, determine, perceive, observe, inspect, and assess situations.
Salary, Perks and Benefits
- Salary range $80,000 – $90,000.
- Bonus opportunity.
- Medical, Dental, Vision, Life, and Disability Insurance.
- Flexible Spending and Commuter Benefit Accounts.
- 401(k) retirement plan with immediate company match.
- 20 days paid vacation annually.