General Manager(Salaried)

If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.

What You'll Do

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team
• Foster a positive, safe, and inclusive work environment for all employees to collaborate and recognize performance to increase employee engagement
• Grow leaders through providing direction, delegation, and investing in their development
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program in multiple locations (2 or more)
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Build customer loyalty through directing and coaching the teams on the benefits of customer participation in our Loyalty programs, including credit
• Execute Company’s direction on merchandising and operations; manage payroll and budgets
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results
• Seamlessly lead and integrate an omni‑channel experience, ensuring teams are trained on the tools available
• Reduce loss through a consistent level of customer service, education, and operational controls

Qualities We’d Love in a Candidate

• A positive and solutions‑oriented mindset
• Effective and professional verbal and written communication skills
• Demonstrated leadership and supervisory skills inclusive of leading, directing, and executing multiple tasks at once
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)

Minimum Requirements

• Minimum of 5 years of retail or related management experience leading direct reports
• A high school diploma or GED
• You can lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week

Benefits

Benefits include health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, paid time off, holidays, parental leave, adoption assistance, charitable matching gifts, and more.

Compensation

Compensation for this position ranges from $61,360.00 - $82,160.00 annually based on experience and location.

Carter’s for all: Carter’s is an Equal Opportunity and affirmative action employer. (Minority/Female/Disability/Veteran).

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.