General Manager

Our client is a growing, entrepreneurial waste services company looking for an Operations Manager to help lead and grow its local business. This is a hands‑on leadership opportunity for someone with 5–7 years of experience who enjoys wearing multiple hats and having a direct impact on the business.

Working with a small, close‑knit team, this person will oversee day‑to‑day operations while also helping develop new business and strengthen customer relationships. The ideal candidate is a natural problem‑solver, organized, self‑motivated, and comfortable working in an environment where there is no shortage of things to do.

What You'll Do

• Oversee daily operations and ensure customers receive reliable, responsive service.
• Lead and support a small team of field employees, creating a positive and accountable work environment.
• Coordinate scheduling, equipment readiness, maintenance, and day‑to‑day field activities.
• Monitor safety, service quality, and operational efficiency.
• Maintain strong relationships with existing customers and proactively address issues before they become problems.
• Help identify and develop new business opportunities within the local market.
• Participate in customer meetings, site visits, demonstrations, proposals, and closing new business.
• Monitor business performance, expenses, invoicing, and collections.
• Identify opportunities to improve processes, reduce costs, and increase revenue.
• Use CRM, fleet management, and other technology to manage customers, operations, and business activity.
• Step into the field and work alongside the team when needed.

What We're Looking For

• 5–7 years of professional experience , ideally in operations, field services, waste services, construction services, industrial services, or a similar environment.
• Experience leading people and managing day‑to‑day business operations.
• Strong business development and customer relationship skills.
• Comfortable identifying opportunities, developing relationships, and helping close new business.
• Hands‑on leadership style—you enjoy being involved in the business rather than managing exclusively from a desk.
• Strong organizational and problem‑solving skills.
• Ability to prioritize competing demands and make decisions independently.
• Comfortable working with business technology, CRM systems, and operational software.
• Strong communication skills and a professional approach with customers and employees.
• Valid driver's license and willingness to operate commercial equipment after training.

Why This Opportunity?

• Entrepreneurial environment: Work directly with leadership and have a meaningful voice in how the business grows.
• Small, close‑knit team: Lead a team where your presence and leadership make a visible difference.
• Variety: Combine operations leadership, customer management, and business development.
• Autonomy: Take ownership of your responsibilities and solve problems without unnecessary layers of management.
• Growth opportunity: Join a growing business with the potential to expand its team, customer base, and market presence.