General Manager - (RT2613)

General Manager – RaceTrac

At RaceTrac, your role as a General Manager is more than just operating a store. You lead a team, drive profitability, and create unforgettable guest experiences in a fast‑paced environment. You will oversee up to 45 employees, build a culture of excellence, and develop strategies that ensure operational success.

What You’ll Do

• Lead & develop a winning team.
• Foster a guest‑obsessed culture, ensuring every guest interaction is exceptional.
• Recruit, train, and mentor team members, preparing them for growth opportunities.
• Provide continuous feedback, coaching, and performance management.
• Create a positive and engaging work environment where team members feel valued.
• Execute operational plans to meet sales, labor, and profitability goals.
• Analyze sales, margin, and labor reports to identify opportunities for improvement.
• Operationalise marketing strategies to boost food sales and promotions.
• Monitor inventory, cash handling, and store expenses to optimise financial results.
• Ensure high standards in food & safety: lead by example, conduct quality checks, and enforce compliance with food handling, safety regulations, and company policies.
• Maintain a clean, organised store and address maintenance needs and vendor relationships.
• Oversee scheduling and payroll execution to ensure proper staffing levels.

What We’re Looking For

• 5+ years of retail, food service, or restaurant management experience (high‑volume preferred).
• Strong leadership, coaching, and team‑building skills.
• Ability to analyse business metrics and make data‑driven decisions.
• Proficiency in Microsoft Office Suite and financial reporting.
• Knowledge of labor laws and staffing best practices.

Must‑Haves for This Role

• High School Diploma or GED, in progress or completed.
• Ability to lift up to 50 lbs. and perform physical tasks as needed.
• Must obtain and maintain Manager Food Handler certification (and alcohol server permit if required).

All qualified applicants will receive consideration for employment with RaceTrac without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.