General Manager

Job Description

The General Manager is responsible for running a profitable restaurant and ensuring McDonald’s critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job. The General Manager works with their leader to set the restaurant’s goals and creates a plan to achieve the goals. To meet restaurant goals, the General Manager doesn’t work alone. They lead a team of Department Managers, helping each to set their own goals, following up on progress, and providing coaching and direction to improve their departments. By improving the departments, the restaurant improves. The General Manager may also be responsible for hiring and developing Department and Shift Managers to ensure the restaurant has the right team for the future.

Responsibilities

• Run a profitable restaurant and maintain McDonald’s standards of quality, service, and cleanliness.
• Set restaurant goals with leadership and develop plans to achieve them.
• Lead and coach Department Managers, setting goals, monitoring progress, and providing improvement direction.
• Hire and develop Department and Shift Managers.

Skills & Qualifications

• Prior General Manager experience running high volume locations.
• Background in quick service restaurants strongly desired, or experience in hospitality or retail.
• Must be 18 years or older to be a manager in our corporate owned restaurants.

Benefits

• 10 days paid vacation
• Education through Archways to Opportunity, including opportunities to earn a high school degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Short‑ and Long‑Term Disability, life and accident insurance
• Service awards

Legal Disclaimer

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee owns a license to use McDonald’s logos and food products, but it is a separate company and employer. If hired, the franchisee will be your employer, responsible for employment matters. McDonald’s USA has no control over employment decisions. By applying, you acknowledge that all application information will go to the franchisee, and McDonald’s USA will not receive a copy of your application.

Seniority Level

Associate

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industries

Restaurants