General Manager Retail - Rock Shop

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site:

Job Description

Hard Rock International is seeking a talented Retail Rock Shop, General Manager for our NYC Times Square Hard Rock Cafe - Rock Shop. Our operators are true entrepreneurs who manage large teams, drive bottom-line results, and multi-dimensional operations that encompass fresh, made-from-scratch ingredients, iconic bars, live music, phenomenal events, and rocking retail operations. This is not just another “job opportunity”. So, the question is, “do you have what it takes to join the band?”

Requirements

Minimum 10 years of experience in the Retail Industry (comparable years of retail operations management experience) Bachelor's Degree preferred Strong leadership behaviors coupled with the technical skill set to drive the business toward success. Genuine enthusiasm and aptitude for serving people Excellent verbal and written communication skills High level of business acumen and common sense Demonstrates strong problem-solving skills through the ability to diagnose and implement solutions Must possess strong communication and listening skills, excellent speaking, reading, and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Multiple language abilities a plus, fluency in English required. Proven track record of managerial success in a fast-paced environment by possessing the experience, ability, and knowledge to move the business forward financially while focusing on human capital. Ability to make high-quality and complex decisions. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Compensation

Compensation Offered: $120,000 and above.

• Bonus Plan
• Comprehensive Benefits including 401k match

Physical Demands

• Ability to move throughout the Rock Shop and Cafe (standing, walking, kneeling, bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to make repeating movements of the arms, hands, and wrists.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
• Ability to turn or twist body parts in a circular motion.
• Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.

Pay Range

Pay Range: $112,500 - $168,800

Company Overview

Thank you for choosing us as your employer of choice! If you are ready for an exciting opportunity working in a creative environment where you can bring your authentic self to work, we want to connect with you! If you're unable to find a position that matches your interest, please tell us a little about yourself, and we'll recommend jobs that match your interests.

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!