General Manager / Restaurant ManagerGoing to work never tasted so good! Our mission is to put burgers back into people's lives. We're growing our team and living the burger dream as we continue to push boundaries and grow at a pace that's gotten us recognized as America's Most Promising Company (Forbes), The #1 Mover and Shaker in the business (FastCasual.com) and just placed us among Forbes' Top 25 Most Innovative Consumer and Retail Brands for 2015!Our Restaurant General Managers are World Class Leaders with a passion for Quality Food and Amazing Guest Service.They set the example their team members aspire to by teaching and living our High Five Values:Excite and Delight: Smile, impress and look after our guests with every visitPerfect Food: Delivering the best tasting burger and our SMASHING sidesPride in Place: Keep our restaurant and restrooms clean at all timesIt Starts With Me: Choose your attitude, be accountable and have fun!Do Well, Do Good: Volunteer and support your communitySmashburger strongly believes our best senior leaders come from our outstanding team of Field Managers.
We've been recognized for growing both quickly and smartly, and are committed to continuing to bring the better-burger into new markets and locations. This has created terrific opportunities for GMs to be promoted into Multi-Unit or District Manager roles.We believe that burgers done right make people happy and that our General Managers are a key ingredient in our effort to bring together bold, remarkable and memorable people, burgers and experiences. To reward you for the essential role you play, we provide a SMASHING compensation and benefits package that includes:Highly competitive compensationEmployer Matched 401k Plan up to 6%Medical, Dental and Vision Insurance OptionsDisability and Life Insurance CoverageVacation TimeWellness ResourcesPre-Tax Savings AccountsWork/Life services for assistance with child care, finding movers, kennels and pet care, vacation planning and more!Smashburger General Manager Responsibilities:Hire, train, develop and coach hourly team membersOngoing training and development of our management team and build a bench for future managersEnsure that Smashburger culture is strong within the restaurant and personified by the teamMaintains timely schedules and appropriate staffing levels in accordance to Smashburger labor matrixEnsures every guest has a SIZZLING experienceDelivers high quality, attractive food made according to Smashburger recipesMonitors and controls daily food costFollows proper sanitation and cleanliness standards in the restaurant to fulfill health requirements and Smashburger standardsReviews and analyzes financial data weekly and initiates necessary actions to increase sales and profitsResponsible for driving local store marketing, fundraising efforts and overall community involvementOrders inventory on a timely basis to ensure an adequate of product and suppliesFollows all cash handling procedures to minimize all cash shortages.
Ensures that cash is deposited into the bank dailyFoster a safe work environment by following safety guidelinesFollow all guidelines and procedures as outlined by SmashburgerMaintaining proper employee records, and documentation per company standards and federal, state and local ordinancesSmashburger Manager CompetenciesTo perform the job successfully, Smashburger Managers will demonstrate and continuously develop the following competencies: Be a Forward & Strategic Thinker Encourage Teamwork Be a Life Long Learner Foster Innovation Be Decisive Inspire and Motivate Build & Foster Relationships Lead with Questions Build Consensus Lead with Transparency & Courage Build Trust Manage Change Collaborate and Listen Manage Efficiencies & Processes Create Effective Plans Select and Develop Talent Create Memorable Guest Experiences Take Initiative Demonstrate Flexibility & Adaptability Use data to Analyze Issues Drive Execution Value Diversity & DifferenceSmashburger General Management Requirements:Ideal candidates will have at least 1 year of experience as a General Manager within restaurant, retail, and/or hospitality industryMust possess a valid driver's license and be willing to submit to a background checkMust be able to successfully complete food and alcohol safety certification programsProven ability to hire, train and develop team membersProven ability to drive sales and guest service initiatives by motivating and leading team membersMust possess a sense of urgency, enjoy fast paced environment, and guest service focusAbility to understand and analyze financial profit and loss statements, food cost, inventory, food safety, and sanitation requirementsAbility to successfully complete training programAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsWhile performing the duties of this position, a manager may regularly be required to: work 50 hours a week, work days, nights and/or weekends, work in a fast paced environment, work around hot equipment (grill, fryer) and occasionally be exposed to cold temperatures (walk in freezer/refrigerator). This position may regularly be required to occasionally lift and carry boxes and supplies up to 50lbs, move around the restaurant and tight spaces; walk or stand 100% of shift and reach, bend, stoop, mop and sweep frequently.Job Type: Full-timeRequired experience:Restaurant Management: 2 years