General ManagerThe General Manager is responsible for the overall leadership, operational performance, and financial success of a high-volume fast casual restaurant. This role oversees all aspects of restaurant operations including team leadership, guest experience, sales growth, cost controls, and brand standards. The General Manager builds a strong team culture, ensures operational excellence, and drives profitability while delivering a consistent and outstanding guest experience.Key ResponsibilitiesOversee daily restaurant operations to ensure efficient service, food quality, and adherence to brand standardsDeliver exceptional guest experiences by maintaining high hospitality and service standardsMonitor restaurant cleanliness, safety, and compliance with all health and food safety regulationsEnsure accurate execution of menu items, prep standards, and speed of service targetsTeam Leadership & DevelopmentRecruit, hire, train, and develop a high-performing management and hourly teamLead by example and foster a positive, accountable, and performance-driven cultureProvide coaching, feedback, and ongoing development to management and team membersManage labor scheduling to balance service levels with labor cost targetsDrive employee engagement, retention, and internal promotionsFinancial PerformanceOwn restaurant P&L performance including sales growth, labor management, food cost, and controllable expensesAnalyze key performance metrics such as sales, guest counts, labor %, food cost, and profitabilityImplement strategies to improve margins, increase average check, and drive operational efficienciesManage inventory, ordering, and waste reduction initiativesSales & Local MarketingDrive restaurant sales through local marketing, community engagement, and in-store promotionsBuild relationships with local businesses, schools, and organizations to increase brand visibilityExecute marketing initiatives and promotional programs that support brand growthCompliance & Brand StandardsEnsure compliance with all company policies, food safety regulations, and operational proceduresMaintain accurate records related to inventory, labor, scheduling, and financial reportingProtect company assets and ensure proper cash handling proceduresQualifications3–5+ years of restaurant management experience, preferably in fast casual or quick service conceptsProven track record of managing high-volume restaurant operationsStrong leadership, coaching, and team-building skillsExperience managing P&L performance, labor budgets, and food costsExcellent communication and problem-solving abilitiesAbility to work flexible hours including nights, weekends, and holidaysServSafe certification or ability to obtainPreferred ExperienceExperience with fast casual or QSR brands such as Chipotle Mexican Grill, Panera Bread, Five Guys, Jersey Mike's Subs, or CAVA is strongly preferred.Success MetricsSales growth and guest trafficLabor and food cost performanceGuest satisfaction and online review scoresTeam retention and internal promotionsOperational and food safety audit scoresWhat We OfferCompetitive salary and performance bonusHealth benefits and paid time offCareer advancement opportunities within a growing brandLeadership development and training programs