General Manager - Parsippany

Jetset Pilates General ManagerJetset Pilates General Managers are committed to the growth and development of their team and are passionate about sharing the brand and workout with others. The General Manager is a strong leader who is dedicated to cultivating relationships within the studio.The expectation of the General Manager is that they are in the studio during class times for a minimum of 30 classes each week.The General Manager is a multi-faceted role responsible for all aspects of studio performance, growth, and people management in the studio. They are accountable for ensuring that all areas of the business are fulfilled and are driven by achieving goals and continuing growth.Responsibilities include:Working closely with leadership to manage day-to-day operations of the studio and implement company-wide strategies, policies, and procedures.Ensuring the delivery of positive customer service and a fitness experience consistent with the Jetset Pilates service standards.Running reports and analyzing metrics on key performance indicators, including sales, utilization, retention, expenses, and payroll.Developing and executing local marketing initiatives to drive client acquisition and exceed studio-specific goals.Ensuring all client inquiries, issues, and concerns receive a positive and timely response.Fostering relationships with the local health, fitness, and wellness communities as well as key influencers and potential corporate partners.Creating, monitoring, and maintaining class and staff schedules.Maintaining inventory for supplies, retail, and beverages as needed.Planning and hosting team meetings and social events.Overseeing hiring of instructors and studio leads and ensuring career growth.Driving studio performance on metrics like number of classes, utilization, first visits, and memberships.