General Manager

Description

Job Title: General Manager
Location: Lake Nona, Orlando, FL
Company: Tavistock Restaurant Collection
Job Type: Full-Time

About Tavistock Restaurant Collection & Lake Nona

Tavistock Restaurant Collection is a rapidly growing, privately held hospitality company operating distinctive dining concepts across the United States. In Lake Nona, our portfolio includes destination experiences such as Canvas Restaurant & Market , Chroma Modern Bar + Kitchen , Park Pizza & Brewing Company , and Boxi Park , with additional concepts and opportunities continuing to

Lake Nona is one of Central Florida's most dynamic and forward-looking communities. At the heart of the community, Lake Nona Town Center is a 100-acre, open-air destination for shopping, dining, entertainment, events, art, and hospitality- designed to bring people together and create memorable experiences.

Working with Tavistock Restaurant Collection in Lake Nona means contributing to more than a single restaurant: it is an opportunity to help shape the culinary and hospitality experiences within a growing community known for innovation, connection, and exceptional guest experiences.

As a General Manager you will have the opportunity to lead a restaurant as a true community destination—building a high-performing team, developing loyal guests, and driving an operation that reflects the energy and character of Lake Nona.

Responsibilities

• Lead all front-of-house and overall restaurant operations, ensuring excellent service, quality, cleanliness, and consistency.
• Deliver an exceptional guest experience by actively engaging with guests, resolving concerns, and driving repeat business.
• Recruit, hire, train, coach, and retain a high-performing team of managers and hourly team members.
• Manage restaurant financial performance, including sales, labor, cost of goods, controllable expenses, budgets, forecasts, and profitability.
• Monitor key performance indicators—including sales, check average, labor, guest feedback, and operational execution—and develop action plans to achieve goals.
• Partner closely with the Executive Chef and culinary leadership to deliver seamless service, execute menu changes, and support promotions and events.
• Ensure compliance with company policies and all applicable health, safety, alcohol-service, and sanitation requirements.
• Build relationships within the Lake Nona community and support local marketing, events, and brand initiatives.
• Develop future leaders through consistent coaching, feedback, recognition, and succession planning.

What We Offer

• Competitive base salary and performance-based bonus opportunity.
• Comprehensive benefits package, including medical, dental, vision, and 401(k).
• Growth opportunities within Tavistock Restaurant Collection’s expanding portfolio.
• The opportunity to lead in one of Orlando’s most innovative and rapidly growing communities.

Requirements

Qualifications

• 5+ years of progressive restaurant leadership experience, including at least 3 years as a General Manager or equivalent leader in a high-volume, full-service restaurant.
• Demonstrated success managing P&L performance, labor, cost of goods, and operational budgets.
• Proven ability to build, develop, and retain strong restaurant teams.
• Experience with restaurant openings, major relaunches, lifestyle centers, destination dining, or resort environments is preferred.
• Strong communication, decision-making, problem-solving, and conflict-resolution skills.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.