General Manager

Be a Founding Leader in a New Era of Handcrafted Specialty Beverages – GENERALMANAGER Opportunity

Are you a dynamic, visionary leader with a passion for craft beverages,sustainability, and unforgettable guest experiences? Are you ready to have a once-in-a-careeropportunity to help launch a new specialty beverage brand, Milksha , andopen the first US flagship Milksha store?

At Milksha, we believe specialty beverages should be more than just a drink—they should be an experience rooted in quality, care, and conscioussourcing. With a commitment to organic ingredients, sustainable practices, andexceptional craftsmanship, we're here to redefine what premium milk tea andother specialty beverages mean in the U.S. market.

We’relooking for a General Manager who’s excited to be part of somethingfresh and meaningful. This is much, much more than a store management role—it’sa chance to build culture, shape operations, and lead a team from day one!

WhyJoin Milksha?

Ourunique promise to talent: Experience JOY while working with us.

• Purposeful Journeys. Yours start with us.
• Meaningful Connections: Thrive in a supportive, collaborative, and inclusive culture.
• Impactful Brands : Be part of one of the world’s most beloved and iconic brands.
• Big Dreams: Champion joyful experiencesaswe pursue global market leadership.

BenefitsThat Spark Joy and Support Your Journey

• 401 (k) Match
• Paid Life Insurance
• Employee Discounts
• Other employee perks

Your Opportunity To Lead & Inspire

This is a full-time, salaried position basedin Ontario Mills Mall – Ontario, CA. Weekend and evening availability isrequired. Competitive pay, benefits, and a chance to lead Milksha’s very firstU.S. store launch.

As General Manager , you will lead the charge in creating anunforgettable customer experience while driving business success by:

• Leading day-to-day operations and setting the tone for an outstandingin-store experience.
• Building, coaching, developing and inspiring a high-performing team withshared values around quality and hospitality.
• Driving operational excellence, from inventory to labor management tocustomer service.
• Acting as a brand ambassador and community connector, bringing Milksha’svalues to life.
• Collaborating cross-functionally with marketing and other Support Center teamsto execute campaigns and share feedback.

Are you ready totake the lead?

• At least 3 years of progressive management in food service, QSR, retail,or consumer goods
• Entrepreneurial mindset with strong business and financial acumen toevaluate store potential and drive profitable growth
• High-energy, results-driven, and adaptable, with a willingness to workflexible hours, including weekends and holidays
• Abilityto maintain exceptional standards in beverage quality, service efficiency, andstore cleanliness, ensuring a consistently seamless and enjoyable customerexperience
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)

Let’s build something special—together.

Thisjob is for immediate placement.

Applicantmust be authorized to work in the USA.

This job description is designed to indicatethe general nature and level of work performed by employees in thisclassification. It is not designed to contain or be interpreted as anexhaustive list of all duties, responsibilities and qualifications requiredofemployees assigned to this job. The dutiesand responsibilities may differ from the job description, and that the otherduties as assigned may be part of the job.

Reasonable accommodation for people withdisabilities may be requested by calling at least five (5)working days in advance of the scheduled examination/assessment date(s).

ThisCompany is an Equal Opportunity Employer.

Milksha,founded in Tainan, Taiwan, is a global tea brand renowned for itshealth-focused beverages making different from natural ingredients and uniquerecipes. Drinks are handcrafted and made-to-order to preserve fresh, authenticflavors. Milksha has expanded to the Philippines, UK, Australia, Hong Kong, andbeyond, with over 500 stores worldwide, dedicated to sharing quality milk, teaand everything in between with a strong culture and world class customer experience.Through our focus on natural ingredients and precise tea-brewing techniques, itdemonstrates an unwavering commitment to quality. While honoring our culturalheritage, Milksha embraces innovation, striving to become the most trustedworld-class tea brand.

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