General Manager Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact- every day. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it!
Benefits
- Competitive pay & eligible for quarterly bonuses
- Free on-shift meals & unlimited fountain beverages
- Paid vacation, sick time, and holidays
- Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
- Career advancement & leadership development opportunities
- Tuition discounts
- Perks & rewards for team members
- Team member assistance program
- And much, much more!
As a General Manager, you will lead a high-performing team and oversee the success of the beloved neighborhood bakery-cafe. You will take full ownership of operations, make strategic decisions, create an environment where your team thrives, guests feel the Panera Warmth, and every shift is something to celebrate.
Responsibilities
- Own all aspects of leading the bakery-cafe team, including planning and managing staffing needs, scheduling, people development, career development, performance management, training, and succession planning.
- Hire, onboard, and train new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team.
- Manage team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
- Create subject-matter experts within your bakery-cafe by developing managers on people processes and Panera's Guiding Values & Behaviors.
- Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.
- Ensure every guest is delighted by the quality of our food, service, and staff.
- Build engaging relationships that lead to long-term, loyal guests.
- Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
- Maintain a healthy and safe workplace that meets Panera’s health, food, safety, and company culture standards.
- Maintain the bakery-cafe’s overall costs and inventory.
- Help build our Culture of warmth, belonging, growth, and trust.
Qualifications
- Minimum age: 18 years of age.
- 3+ years of restaurant General Manager experience preferred.
- ServSafe certification (or ability to achieve).
- Proven ability to drive positive results through strong business acumen.
- Proven ability to run great shifts while directing, motivating, coaching and developing others in a fast-pace environment.
- Flexible hours, including nights and weekends, with shifting priorities.
Physical Requirements
- Ability to lift, carry, push, or pull objects 25 pounds.
- Capability to stand and walk for up to 6 hours.
- Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
Any job offer for this position is conditional upon the results of a background check.
The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.
Equal Opportunity Employer
Disabled/Veteran
Location
Onalaska, WI – Crossing Meadow Drive )
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