General Manager Opportunity at Sparrow Italia NYCThe Noble 33 Hospitality and lifestyle company is seeking a General Manager for Sparrow Italia's new location in NYC! This position is responsible for the overall food quality of all food items, controls COGS, trains and oversees all back of house employees and areas, ensures company standards and may be responsible for seasonal specials and menu changes. The General Manager is responsible for leading, educating, motivating, and energizing the team.
The General Manager leads the FOH team and delivers exceptional, unforgettable guest experiences to every guest every time! This position is also responsible for the restaurant and outlets' entire operation and financial performance. The General Manager must communicate information effectively to staff and the Director of Operations.Duties & Functions:Staff and lead operations & culinary teamEnsure all processes for venue management are in place and executed on daily basisEnsure venue is always up to code with State & Federal regulatory bodiesEnsure all venue managers are appropriately trained and up to date with current proceduresComplete all administrative duties as outlined and assigned by Director of OperationsEnsure OpenTable/Reservation Systems are properly setup and running at all timesAll maintenance issues reported and handled in timely mannerEnsure all service standards are maintained with hospitality focusEnsure all guests are attended to and treated with utmost respect by all departmentsEnsure all food menu items are presented consistently, accurately, and with integrityEnsure all beverage menu items are presented consistently, accurately, and with integrityAssist in developing new ideas for service standards, food & beverage menu items, as well as guest relations.Ensure venue is always up to Brand Standards and in "Mint Condition".Participate in all weekly Marketing & Business Development meetings.Ensure proper pars and inventory management systems are in place, keep active/running total/parP & L Responsibility and Reporting.Ensure tips are properly handled and distributed by staff and management.Specific Job Knowledge & Skills:5+ years of experience.Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, and food safety.Must be available to work a flexible schedule to include evenings, weekend shifts, and holidays.Must be organized, self-motivated, and proactive with a strong attention to detailStrong hospitality foundation, ability to coach, build a team, problem solve, and leadership skills requiredStrong understanding of cost and labor systems that lead to restaurant profitability.Strong communication and leadership skills.Bachelor's degree (or equivalent) in business management or related field.Experience in conducting performance evaluations.Working knowledge of human-resources processes.Experience hiring, training, and mentoring a diverse large hourly FOH staff.Proven ability to work well under pressure and adapt quickly to change.A positive and self-motivated disposition with a commitment to excellence and team success.Physical Abilities:Move, lift, carry, push, pull, and place objects weighing less than or equal to 45 pounds without assistance.Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.Stand, sit, or walk for an extended period of time or for an entire work shift.Reach overhead and below the knees, including bending, twisting, pulling, and stooping.Benefits:Dental insuranceHealth insuranceLife insuranceVision insurancePaid Time OffWe offer opportunities for growth and development.
We pride ourselves on our fast-paced culture supported by leaders who propel you to your full potential. If you want to join our dynamic team, we invite you to apply!