General Manager

The Bowery Group (Vic’s, Rosie’s, Shuka, Shukette, Cookshop), is a group of restaurants recognized with accolades including James Beard nominations, New York Times “Top 10 New Restaurants of 2021,” and numerous features in leading publications. Across our group, we are committed to supporting small farms, highlighting seasonal produce, and bringing guests honest, respectfully produced cuisine at peak freshness.

The General Manager is the senior on-site leader, overseeing all aspects of front-of-house operations, directly supervising the management team and hourly FOH staff. This role is both strategic and hands-on — setting the tone for hospitality, guiding team development, and ensuring smooth daily service while driving the restaurant toward its financial and operational goals.
What You’ll Do

• Lead all FOH operations with a strong, visible presence on the floor.
• Build lasting relationships with regulars, high-importance guests, and new guests alike.
• Directly supervise, mentor, and develop managers, supervisors and hourly staff.
• Oversee hiring, onboarding, and ongoing training — ensuring all staff complete training schedules, use accurate training materials, and pass required validations before working live shifts.
• Ensure food and beverage guides are kept up-to-date with current menu offerings.
• Manage reservations, including book edits for special events and holidays.
• Partner with the culinary team to deliver seamless service and maintain ticket-time standards.
• Oversee financial performance, including forecasting, P&L, cost control, and labor management.
• Work with the Beverage Director to align the bar program with company standards.
• Conduct regular inspections of FOH and BOH areas to ensure DOH readiness and facility upkeep.
• Lead and support special projects and company initiatives.

What We’re Looking For

• A hospitality-driven leader who thrives in a hands-on role.
• Skilled at cultivating guest relationships and building loyalty.
• Proven ability to coach, mentor, and develop managers and hourly staff.
• Strong floor presence — comfortable managing high-volume service.
• Strategic thinker who can balance daily operations with long-term goals.
• Integrity, professionalism, and accountability in all areas of leadership.

What You’ll Need

• Strong knowledge and working proficiency in financial operations (forecasting, P&L management, cost controls, labor tracking).
• Proficiency in POS systems (Toast), reservation platforms (Resy), HRM platforms (Harri) and Google Workspace.  
• NYC DOH Food Handler & ServSafe Management certification (or within 90 days).
• Sexual harassment prevention training certification (within 30 days).
• English fluency (verbal and written).

Why Join Us

• Paid Time Off
• Transit Benefits
• Dining Discounts
• Shared Medical Plan
• Citi Bike Membership