General Manager – Mittersill Alpine Resort

Lead Inspire Deliver Excellence Vacatia is seeking a dynamic General Manager GM to lead Mittersill Resort in Franconia NH This is a high impact role for a strategic hands on leader who loves hospitality embraces challenges and takes pride in delivering excellence As the GM youll be the driving force behind the propertys successshaping guest satisfaction owner engagement operational efficiency and financial performance Youll lead a talented team partner with Vacatias corporate experts and work closely with the HOA Board to achieve long term strategic goals.

What You’ll Do

• Lead all resort departments and cultivate a service focused team culture
• Ensure smooth daily operations high guest satisfaction and strong RCI scores
• Manage budgets financial performance and support capital projects
• Partner with sales and marketing to drive timeshare sales and owner engagement
• Maintain compliance safety and risk management standards
• Build strong relationships with owners and the HOA Board ensuring clear communication and community engagement

What We’re Looking For

• 5 years of leadership experience in hospitality property management or timeshare operations
• Strong financial acumen and experience managing budgets and forecasts
• Proven ability to lead motivate and develop diverse teams
• Excellent communication skills and ability to build relationships with guests owners staff and boards
• Knowledge of hospitality standards timeshare operations and compliance regulations

Why You’ll Love Working With Vacatia

• Lead a thriving timeshare resort and shape its future
• Work with a supportive corporate team committed to innovation and excellence
• Career growth opportunities within a rapidly expanding hospitality company
• Competitive compensation benefits and meaningful impact

Why Join Vacatia

• At Vacatia we are more than a hospitality company we are a community builder
• We create meaningful vacation experiences
• Support our teams with opportunities for growth and foster strong partnerships with owners and boards
• As GM youll have the platform to make a lasting impact both on property and across the Vacatia family of resorts