General ManagerThis position contributes to Sunland's success by leading the design and implementation of distribution processes and systems across the customer's operation and network. Facility development of processes and systems that are cost-effective and that accommodate growth and generate value for Sunland's customers. Models and acts in accordance with Sunland's core values.As a General Manager, you will:Manage day to day operations metrics compliance and escalation of service opportunities.Lead and develop continuous improvement ideas.Assist in building annual financial plan.Work cross-functionally with the VP Operations and other Sunland leaders to develop best practices and operational opportunities.Inspire and influence others to achieve results.Summary of Key Responsibilities and Essential Job Functions:LeadershipSetting goals for your team.Developing organizational capability and modeling how the team works together.Identifies and communicates key responsibilities and practices to ensure the team promotes a successful attitude, confidence in leadership, and teamwork to achieve business results.Provides a common vision, sets priorities and defines roles and responsibilities for cross-functional teams.Supports the implementation of company programs to ensure the success of the Company.
Planning and Execution.Developing strategic and operational plans for the team, managing execution, and measuring results.Communicates and consults regularly your team and your customer's on key metrics and progress against strategic initiatives and preparedness for growth.Plans and communicates strategic initiatives for the team.Plans and manages facility processes and practices to ensure that programs are aligned with company business goals and objectives.Prepares, communicates and educates your team on changes in policies and practices within the Sunland.Business Requirements:Providing functional expertise and executing functional responsibilities.Develops and implements reporting processes to communicate project status to project teams and other stakeholders.Leads design and implementation of common distribution processes and systems across your facility.Ensures that processes and systems improve service, gain efficiencies, increase capacity and reduce costs.Uses problem-solving and alternatives analysis methodologies to assess the financial and operational impact of business initiatives.Assesses critical information required to make effective decisions or recommendations for process changes.Partner Development & Team Building - Providing partners with coaching, feedback, and developmental opportunities and building effective teams.Challenges and inspires to achieve business results.Ensures the completion of personal goals and initiatives.Ensures adherence to legal and operational compliance requirements.Participates in self-training and development activitiesRequired Experience, Knowledge, Skills and Abilities:10 or more years of pertinent experience in senior leadership operations rolesSix Sigma / LEAN Certification highly desiredBachelor's degree in Business, Engineering, or other related discipline; Masters preferredExperience working within a complex environment - High Reliability Organization (HRO) experience is a plusTeam player who works productively with wide range of peopleMotivated self-starter, comfortable in fast-paced environmentExperience developing and implementing business plans and goalsDemonstrated integrity and ethical standardsProven history of profit and loss management to maximize financial performanceStrong leadership, motivation and managerial skillsManages time effectively and adapts quickly to changing prioritiesKnowledge of Microsoft Office Suite, inventory/warehouse management and distribution softwareAbility to communicate clearly and concisely, both orally and in writing.Ability to provide technical leadership.Ability to work independentlyAbility to hold associates accountableResults-orientedAbility to manage vendors and suppliersStrong team building skillsAbility to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities.Leadership Competencies Setting Direction:Establishes and communicates a compelling and inspired vision, creates competitive winning strategies and plans, ensures strategies are aligned with company strategies.Leadership Courage:Willing to take a managed risk to drive the business forward.Develops a positive, respectful, productive and professional work environment.Building and Maintaining RelationshipsEstablishes positive connections with others so as to facilitate the attainment of business results.Developing for the Future - Continuously develops the competencies of both self and others.Organizational Savvy - Understands and effectively leverages the organization to accomplish business and goals.Achieving Measurable Results - Consistently exceeds goals, dedicated to exceeding the expectation of internal and external customers.Core Competencies Focus - Delivers legendary service that meets and exceeds all customers' expectations.Ethics and Integrity - Adheres to Sunland's values, beliefs and principles during good and bad times.Composure - Remains calm, maintains perspective and responds in a professional manner when faced with tough situations.Personal Learning - Takes personal responsibility for the continuous learning of new knowledge, skills and experiences.Dealing with Ambiguity - Able to successfully function during times of uncertainty and changing priorities.Decision-Making - Makes timely and quality decisions based on a mixture of analysis, wisdom, experience and judgment.