General Manager - Luxury Retail Flagship

Luxury Western Lifestyle Retailer General ManagerA rapidly growing luxury Western lifestyle retailer is seeking an accomplished General Manager to lead its flagship Houston store.This is a highly visible leadership opportunity for someone who combines strong retail business acumen with exceptional people leadership, sales ability and a passion for delivering a personalized luxury customer experience. The General Manager will operate the store with an ownership mindset, taking responsibility for its commercial performance, team, customer relationships and day-to-day operations.

Responsibilities include:Take ownership of store sales, profitability, payroll, inventory and operational performance.Deliver an elevated, highly personalized customer experience.Build a strong clienteling culture that encourages loyalty, referrals and repeat business.Recruit, coach, motivate and retain a high-performing sales and support team.Establish clear goals and monitor conversion, average transaction value, units per transaction and individual performance.Analyze sales trends and take timely action to improve results.Maintain exceptional merchandising, presentation, organization and product-care standards.Develop relationships and partnerships within the Houston community.Ensure the team can confidently communicate the craftsmanship and stories behind the merchandise.Build a culture of accountability, teamwork, trust and recognition.