General Manager

General Manager – Bakery‑Cafe

Lead a high‑performing team and oversee the success of the neighborhood bakery‑cafe. Own all operations, make strategic decisions, and create an environment where the team thrives and guests experience Panera Warmth.

Responsibilities

• Plan and manage staffing, scheduling, and people development.


• Hire, onboard, train, and motivate team members.


• Manage performance to meet operational and quality standards and guest service expectations.


• Develop managers as subject‑matter experts on people processes and Panera’s Guiding Values & Behaviors.


• Execute operational procedures, company strategies, and initiatives, ensuring the bakery‑cafe runs smoothly.


• Ensure guests receive high‑quality food, service, and staff engagement.


• Build engaging relationships with guests, fostering loyalty.


• Enforce company policies, procedures, and compliance with federal, state, and local regulations.


• Maintain a healthy and safe workplace, meeting Panera’s health, food, safety, and culture standards.


• Control overall costs and inventory of the bakery‑cafe.


• Help build a culture of warmth, belonging, growth, and trust.

Qualifications

• Minimum age: 18.


• 3+ years of restaurant General Manager experience preferred.


• ServSafe certification (or ability to obtain).


• Background check required.


• Strong business acumen and ability to drive positive results.


• Experience running shifts, directing, motivating, coaching, and developing a team in a fast‑paced environment.


• Flexible hours, including nights and weekends, and ability to adjust to shifting priorities.

Physical Requirements

• Ability to lift, carry, push, or pull objects up to 25 pounds.


• Capability to stand and walk for up to 6 hours.


• Clear communication in a loud environment.

Benefits

• Competitive pay & eligible for quarterly bonuses.


• Free on‑shift meals & unlimited fountain beverages.


• Paid vacation, sick time, and holidays.


• Medical, dental, vision, life insurance, pet insurance & 401(k) with match.


• Career advancement & leadership development opportunities.


• Tuition discounts.


• Perks & rewards for team members.


• Team member assistance program.

Equal Opportunity Employer

Panera Bread is an equal opportunity employer. Disabled/Veterans: We encourage qualified disabled and veteran applicants. Any job offer is contingent upon a background check.